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Terms & conditions

Last updated: January 2025  ·  Axiom Automations (ABN pending)  ·  Australia

About these terms

These terms and conditions govern your use of the Axiom Automations website at axiomai.au and any services provided by Axiom Automations. By using our website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.

Axiom Automations is a sole trader business operating in Australia. References to "we", "us", or "our" refer to Axiom Automations.

Our services

Axiom Automations provides automation consulting and system design services to small businesses, including but not limited to:

The specific scope, deliverables, timeline, and pricing for any engagement will be agreed in writing before work commences.

Bookings and consultations

Initial consultations booked through our website are provided free of charge and without obligation. They are intended to assess whether our services are a suitable fit for your business. Booking a consultation does not constitute a commitment to engage our services.

Payments

Payment terms for any engagement will be outlined in a written proposal or agreement provided before work begins. Unless otherwise agreed:

Intellectual property

Upon full payment, you own the deliverables created specifically for your business. We retain ownership of any general methodologies, frameworks, templates, or tools used in the delivery of services that are not specific to your business.

Third-party tools and platforms

Many of our services involve configuring or integrating third-party platforms (such as n8n, Xero, simPRO, or Google products). Your use of these platforms is subject to their own terms and conditions. We are not responsible for changes, outages, or policy changes made by third-party platforms.

Limitation of liability

To the maximum extent permitted by Australian law, Axiom Automations is not liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or services. Our total liability for any claim arising from our services is limited to the amount paid for those services.

Nothing in these terms limits any rights you may have under the Australian Consumer Law.

Warranties and disclaimers

We provide our services with reasonable care and skill. However, we do not guarantee specific business outcomes such as increased revenue, lead volume, or cost savings. Results depend on many factors outside our control, including your business operations and the behaviour of third-party platforms.

The information on our website is provided for general informational purposes only and does not constitute professional business, legal, or financial advice.

Termination

Either party may terminate an engagement by providing written notice. In the event of termination, you are responsible for payment of any work completed up to the date of termination. We reserve the right to terminate an engagement if payment obligations are not met.

Governing law

These terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.

Changes to these terms

We may update these terms from time to time. Updated terms will be posted on this page with a revised date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Contact

If you have any questions about these terms, please contact us at admin@axiomai.au.